Terms of Service

Last updated: December 2024

Acceptance of Terms

By accessing and using the services provided by otidesbqih B.V. ("we," "our," or "us"), including our website at otidesbqih.live and our eyelash extension and lash lift services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website.

About otidesbqih

otidesbqih B.V. is a professional beauty studio located at Nieuwstraat 233, 1360 OC Almere, Netherlands. We are registered in the Netherlands with registration number C55947522 and VAT number NL664488152B02. We specialise in providing professional eyelash extension and lash lift services.

Service Descriptions

otidesbqih provides the following services:

  • Classic eyelash extensions
  • Volume eyelash extensions
  • Hybrid eyelash extensions
  • Lash lift and tint treatments
  • Lash removal services
  • Beauty consultations

Booking and Appointments

When booking our services, you agree to the following conditions:

  • All appointments must be booked in advance through our contact form, phone, or email
  • A patch test is required 24-48 hours before your first eyelash extension appointment
  • You must arrive with clean, makeup-free lashes
  • Contact lenses should be removed before treatment
  • You must disclose any allergies or medical conditions that may affect the treatment
  • Appointments are subject to availability and confirmation

Cancellation and Rescheduling

Our cancellation policy includes the following terms:

  • 24 hours notice is required for cancellations or rescheduling
  • Cancellations with less than 24 hours notice may incur a cancellation fee of 50% of the service cost
  • No-shows will be charged the full service cost
  • We reserve the right to reschedule appointments due to unforeseen circumstances
  • Refunds for prepaid services are subject to our discretion and these terms

Payment Terms

Payment for services is subject to the following conditions:

  • Payment is due at the time of service unless otherwise arranged
  • We accept cash, debit cards, and credit cards
  • Prices are subject to change without notice
  • All prices include applicable VAT
  • Refunds are only provided in accordance with our cancellation policy

Client Responsibilities

As a client of otidesbqih, you agree to:

  • Provide accurate health and contact information
  • Follow all pre-treatment and aftercare instructions
  • Inform us of any allergies or sensitivities
  • Attend your patch test appointment before eyelash extensions
  • Treat our staff and facilities with respect
  • Arrive on time for your appointments
  • Not hold otidesbqih liable for reactions due to undisclosed allergies or medical conditions

Health and Safety

For your safety and the safety of others:

  • You must not have any eye infections or irritations at the time of treatment
  • Pregnant and breastfeeding clients should consult their doctor before treatment
  • You must disclose any medications that may affect the treatment
  • We reserve the right to refuse service if we believe it may be unsafe
  • All treatments are performed by trained professionals using safe, high-quality products

Intellectual Property

All content on the otidesbqih website, including but not limited to text, graphics, logos, images, and software, is the property of otidesbqih B.V. or its content suppliers and is protected by Dutch and international copyright laws. You may not reproduce, distribute, display, or create derivative works from our content without our express written permission.

Privacy and Data Protection

Your privacy is important to us. The collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms of Service. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, otidesbqih B.V. shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of our services or website. Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim. This limitation applies regardless of the legal theory upon which the claim is based.

Disclaimer

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. While we strive to provide excellent results, individual results may vary and we cannot guarantee specific outcomes from our treatments.

Force Majeure

otidesbqih shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, strikes, lockouts, government actions, or other unforeseeable circumstances.

Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other clients, our business, or third parties. Upon termination, your right to use our services will cease immediately.

Modifications to Terms

otidesbqih reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising out of or relating to these terms or our services shall be subject to the exclusive jurisdiction of the Dutch courts. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and otidesbqih B.V. regarding the use of our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

Contact Information

If you have any questions about these Terms of Service, please contact us:

otidesbqih B.V.
Nieuwstraat 233
1360 OC Almere
Netherlands
Email: legal@otidesbqih.live
Phone: +31 20 177 1441